Customization: | Available |
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After-sales Service: | Lifetime Maintenance |
Warranty: | 1 Year |
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Q1: What is your MOQ?
A: Our MOQ is 100 pieces.
Q2: Can I get a free sample?
A: Yes, surely, we would like to provide the free sample for you. But, we are afraid you will pay for the delivery for the free sample.
Q3: Can I have the details information about your Fingerprint Deadbolt Smart Door Lock and your company, such as specifications, pictures, videos, price lists and catalogue?
A: Yes, surely, we would like to send all of details information about our Fingerprint Deadbolt Smart Door Lock to you by eamil, or on WhatsApp/WeChat at our early time.
Q4: What is your guarantee period?
A: Our guarantee period is 18 months, and we also provide 24 hours on-line service if any problems happening.
Q5: Do you accept OEM & ODM?
A: Yes, OEM & ODM projects are available. You are warmly weclome to have your own color, logo, company name, contacts and any design on the Fingerprint Deadbolt Smart Door Lock, even we are willing to design the color, logo, packages for you FOR FREE.
Q6: May I know if the Fingerprint Deadbolt Smart Door Lock is assembled or not when delivering?
A: Generally speaking, they are not assembled when delivering in order to save the shipping cost for you. But, we provide you the installation operation manual and video.
Q7: How long will I get my ordered Fingerprint Deadbolt Smart Door Lock after payment?
A: Generally speaking, it usually takes about 3-5 working days.
Q8: Can I place the customized order?
A: Yes, surely, any customized orders are high appreciated.
Q9: May I know if you provide the techinical support after sales?
A: Yes, surely, we provide the life-long technical support service from pre-sale to after-sale.
Q10: May I know if you are a factory or a trading company?
A: We are a company integrating factory and trade.